Patient Access Representative

Patient Access Representative Care Dimensions - 4.0 Danvers, MA Job Details Full-time $19 - $24 an hour 3 hours ago Benefits Disability insurance Health insurance Dental insurance Tuition reimbursement Vision insurance Retirement plan Qualifications Phone communication Maintaining patient confidentiality High school diploma or GED Productivity software Healthcare software applications Full Job Description Care Dimensions has a truly meaningful purpose - to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you'll gain the support and inspiration for a career you'll find meaningful every day. Full Time (Hybrid once trained)

Summary:

The Patient Access Representative (PAR) reports to the Director or Supervisor of Patient Access Services and is responsible for delivering high-quality customer service to patients, families, and referral sources. The role involves supporting both current and prospective patients by explaining services, handling incoming calls, registering patients, and directing calls to the appropriate teams when needed. Key Responsibilities Answer and manage phone calls Register patients across all business lines Provide information about services Route calls appropriately when transfers are required Qualifications High school diploma required; Associate's degree preferred 1-3 years of healthcare or medical office experience (or equivalent combination of education/experience) Proficiency with Microsoft Office and healthcare systems Strong communication skills and professional phone etiquette Ability to handle confidential information responsibly #

INDOTHER

Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more! Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.