Patient Billing & Customer Service Specialist
Job
KabaFusion
Lexington, MA (In Person)
$43,680 Salary, Full-Time
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Job Description
Patient Billing & Customer Service Specialist 80 Hayden Ave Ste 300, Lexington, MA 02421 $20
- $22 an hour
- Full-time $20
- $22 an hour
- Full-time Why do Revenue Cycle professionals want to work here?
About us:
What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder why KabaFusion is the industry leader in home infusion.About the role:
As a Patient Billing and Customer Service Specialist, you will be responsible for requesting payment and collecting overdue balances from patients. Contact patients by phone or mail to request payment and to review their account details. Responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issuesEssential Duties & Responsibilities:
Contact patients via phone, email, and/or written correspondence to discuss outstanding balances and payment arrangements Investigate billing & payment discrepancies, contacting insurance companies when necessary to review eligibility and benefits As a Patient Billing & Customer Service Specialist, you bring: 1+ year of medical office experience 1+ year of experience working with patients in a medical setting Knowledge of Explanation of Benefits (EOB's) and understanding of copays, coinsurance, and deductiblesOur Benefits:
Competitive Compensation Benefits start on your 1 st day of employment. 401k w 4% match- no waiting or vesting period PTO / Floating Holidays / Paid Holidays Company paid life insurance and short-term disability Employee Assistance programs to help with mental health / wellness Learning & Development Programs Perks… includes discounts on travel, cell phone, clothing and more… Generous employee referral program To learn more about KabaFusion, please visit our careers page: https://www.
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