Patient Registration Clerk

Aya Healthcare has an exciting 13 Week Patient Registrar Contract Opportunity in Marlborough, MA!

Job Details:

JOB TITLE

: Patient Registrar

CONTRACT DURATION

13 Weeks - Contract could possible extend based on performance and facility need!

LOCATION

Marlborough, MA SHIFT:

This position requires flexibility to work an 8-hour shift scheduled between 6:00 AM and 8:00 PM, based on department needs.

• Must be available to work 1-2 Saturdays per month (typically 7:00 AM - 3:00 PM) is required.
• Holiday coverage required (potentially every other holiday)
• Initial training (first 3-4 weeks) will require availability across varying shifts
• EPIC training will be conducted onsite in Worcester for the first two weeks (8:00 AM - 4:30 PM)

ONBOARDING TIME

Expect 2-3 Between Offer to

Start Date Job Description and Requirements:

Enter Lab, Radiology and basic ancillary service appointments to schedules. Schedules patients for treatment and services for multiple providers at multiple campuses. Coordinates the provision of multiple services to patients. Processes updates and corrections to patient insurance and demographic information, as well as obtains prior insurance referrals and authorizations. Collects patient liabilities prior to or on the date of service, as appropriate. Arranges a variety of associated tests, procedures, and/or ancillary services according to established guidelines and specific criteria. Prioritizes visits and services in a manner that will foster more efficient utilization of physician's clinical staff, and patient's time, as well as equipment and facilities. Obtains and enters into the computer-based patient registration/scheduling system, demographic, insurance and other related patient information. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required. Telephones and/or notifies patient of appointment times. Provides patient with standard information regarding their personal preparation for scheduled procedures and services. Mails patient information packets to patients. Transcription of paper orders when applicable. Assesses patients' financial needs and directs accordingly to financial counseling, and refers to appropriate person or area. Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, etc. Maintains accurate and timely records, logs, charges, files and related information as required. Collection of patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service. Obtains patient and witness signatures for all paperwork, including but not limited to Consent to Treat, HIPAA, Privacy, Medicare Rights, Important Message for Medicare, Patient Rights, etc. Reviews work queues to ensure accurate and timely billing. Monitors and maintains Patient Access and Revenue Cycle Work queues. Maintains scheduling and/or registration accuracy rate of 97% or above.

Job Requirements:

High School Diploma 2-3 years of experience in patient access, scheduling, registration, or a related healthcare role.

Required:

Experience with EPIC (EMR system). Experience with insurance verification, prior authorizations, and patient financial collections. Ability to accurately manage patient demographics, scheduling, and multiple providers/services. Strong customer service, communication, and organizational skills. Ability to multitask and work efficiently in a fast-paced environment. Requirements (due at time of phone screen with recruiter):

• Resume with last seven years of work history if applicable - all work history gaps of 90+ days must be explained.
• Upcoming requested time off for the duration of the contract.
• Interview availability for the next 7-10 days

AYA DELIVERS

…

• A robust team and dedicated recruiter to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.
• A credentialing specialist to streamline the entire compliance process.
• Premium medical, dental, vision and life insurance beginning day one of your assignment.

Aya Healthcare is an Equal Opportunity Employer and encourages all to apply!

Pay:

$22.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Vision insurance Application Question(s): Are you comfortable working rotating weekends? Are you comfortable working rotating Holidays (you will receive Holiday pay)? Are you comfortable with contract work?

Education:

High school or equivalent (Required)

Experience:

Recent Patient Registration:

2 years (Required)

Epic:

1 year (Required)

Medical Terminology:

1 year (Required)

Patient Scheduling:

2 years (Required)

Prior Authorization/Referrals:

1 year (Required) Ability to

Commute:

Marlborough, MA 01752 (Required)

Work Location:

In person