Dental Receptionist/Patient Coordinator/Treatment Coordinator

"Plymouth Bay Dental is a premier, multispecialty practice where cutting-edge technology meets patient-centered care. We are looking for an experienced Dental Front Desk/Treatment Coordinator to serve as the 'face' of our office. In this dual role, you'll manage our front-office flow while guiding patients through their treatment journeys with confidence. From 3D scanning and printing to advanced implant and cosmetic procedures, we utilize state-of-the-art tech (CBCT, digital scans) to change lives one smile at a time. If you are a motivated professional who thrives in a high-tech, collaborative environment, we want to meet you."

Key Responsibilities:

Patient Experience:

Welcome patients, answer phones, and make everyone feel comfortable and at ease.

Scheduling:

Manage a complex, multi-provider schedule efficiently.

Treatment Presentation:

Present treatment plans, explain procedures, and discuss financial options with compassion.

Insurance & Billing:

Verify insurance benefits, process claims, and collect patient payments.

Administration:

Maintain patient records, manage daily tasks, and ensure smooth office operations.

Qualifications Experience:

Minimum 2 year of experience in a dental front-desk or treatment coordinator role.

Software:

Proficiency in dental software. Will train if not familiar with our software.

Skills:

Exceptional interpersonal skills, strong organizational skills, and a positive attitude.

Knowledge:

Strong understanding of dental terminology and insurance verification.

What We Offer Competitive Salary:

$25-$28/hr based on experience.

Benefits Package:

Paid Time Off (PTO), Paid Holidays, and 401(k) plan.

Growth:

Opportunity for professional growth and continuing education. Please submit your resume and a brief cover letter explaining why you are a great fit for this team . This practice is an equal opportunity employer and prohibits discrimination of any type.

Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Free parking On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance Uniform allowance

Experience:

Dental receptionist: 2 years (Required) Ability to

Commute:

Plymouth, MA 02360 (Required)

Work Location:

In person