Patient Care Advocate/Front Desk Receptionist

Patient Care Advocate / Medical Receptionist Plymouth Pediatric Associates -

Plymouth, MA Why You'll Love Working Here:

Plymouth Pediatric Associates is a vibrant, bustling pediatric practice built on a foundation of professionalism, respect, and integrity . As the region's only Preferred Boston Children's Hospital Primary Care practice, we combine high-quality clinical excellence with a supportive, team-oriented culture. If you thrive in a dynamic environment and love making a difference for families, you'll fit right in.

The Role:

As a Patient Care Advocate / Medical Receptionist , you are the face of our practice. You will be responsible for ensuring our patients and their families have a seamless, professional experience from the moment they walk through our doors.

Key Responsibilities:

Patient Welcome:

Greet families warmly and manage the check-in/check-out process efficiently.

Administrative Management:

Register patients, verify insurance eligibility, and schedule future appointments utilizing a well recognized EHR.

Patient Advocacy:

Assist with all administrative aspects of the patient visit to ensure a smooth flow.

Problem Solving:

Navigate complex patient situations with maturity, empathy, and professionalism.

What We Are Looking For:

We are seeking a customer-focused, detail-oriented team player who can balance a fast-paced environment with a calm, welcoming demeanor.

Our Ideal Candidate Has:

Strong Tech Skills:

Computer savvy and quick to learn electronic health records (EHR) and scheduling systems.

Emotional Intelligence:

The maturity and professionalism required to handle sensitive or complex patient scenarios.

A Collaboration Mindset:

A true team-player attitude where no task is too small to help a colleague. Previous experience in medical reception or customer service is a major plus!

Perks & Benefits:

Competitive compensation and comprehensive benefits package. A beautiful, state-of-the-art facility to work in. A supportive management team that values your growth and daily well-being. Looking to hire a full time, 40 hour position. All applicants must be fully vaccinated for COVID-19, including booster if eligible. This is NOT a remote job and requires the employee to report to our physical location.

Job Type:

Full-time Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Flexible spending account Free parking Health insurance Health savings account Life insurance Military leave Paid jury duty Paid sick time Paid time off Parental leave Pet insurance Professional development assistance Vision insurance

Medical Specialty:

Pediatrics Application Question(s): Have you been vaccinated and boosted against

COVID-19?

Education:

High school or equivalent (Required)

Experience:

Customer Service:

2 years (Required)

Computer Skills:

2 years (Required)

Work Location:

In person