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Health Benefit Advisor

Job

Family Health Center of Worcester

Worcester, MA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/26/2026

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Job Description

Job Description:
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.
Experience Required:
Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills.
Educational Requirements:
High school/GED diploma required. Post-high school training required. BS/BA preferred.
Skills and Experience:
Required:
Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.
Reporting Relationship:
Reports to the Supervisor of Health Benefits & Registration EOE Monday - Friday; 8:30am-5:00pm.