Emergency Dept Patient Access Rep

Description Emergency Dept Patient Access Rep (On-Site | Biddeford, ME) Join a close-knit, team-oriented Emergency Department just 15 minutes from Portland—at MMC Biddeford. In this entry-level role, you'll work side-by-side with clinical teams as the first point of contact for patients and families. You'll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments. Collaborative, supportive team culture Leadership that listens and cares Strong focus on patient experience Training and growth opportunities Benefit-eligible role with health, dental, vision, and tuition reimbursement Shift differentials available Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare. Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education:

High school diploma or GED preferred.

License/Certifications:

N/A Experience:

Related experience in healthcare or customer service is preferred.

Additional Skills/Requirements Required:

Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.

Additional Skills/Requirements Preferred:

N/A Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact alyssa.lewis@mainehealth.org