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Front Desk Receptionist/Scheduler- Medical Office- Cadillac, MI
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Great Lakes Orthopaedic Center
Cadillac, MI (In Person)
$39,520 Salary, Full-Time
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Job Description
Front Desk Reception/Scheduler - Medical Office
THE POSITION
We are seeking a self-starting, experienced individual to join our clinic as an Front Desk/ operator/scheduler. As a part of our Front Desk team, you will greet our patients in a friendly manner and check in and check out patients for appointments. You may also assist patients on the phone in making, altering and canceling medical appointments.- You accurately record patient information and route patient calls to the correct department or individual.
- This position requires you have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology.
- Our ideal candidate has prior receptionist experience, especially in a medical setting, with excellent data entry and communication skills.
- This is a Monday - Friday, 8:00am - 5:00pm position
THE RESPONSIBLITIES
- Answer patient calls, field questions, and assist patients in making new medical appointments and greet patients in a friendly manner.
- Change or cancel appointments as necessary
- Accurately note all patient information according to confidentiality standards and HIPAA requirements
- Route call to the appropriate department or individual
THE REQUIREMENTS
- High school diploma or GED certificate
- Knowledge of common medical terminology
- Prior receptionist/phone experience, ideally in a medical clinic environment
- Excellent communication skills and phone etiquette
THE BENEFITS
(We take care of our employees)- Medical Benefits
- Company provided group life insurance of $25,000 for employee
- Paid Time Off
- 401k Plan ( "
FREE MONEY
" - paid company contributions to your 401k plan)- Paid Holidays
- Company provided uniforms