Patient Care, Insurance & Treatment Coordinator

Now Hiring:

Dental Patient Care, Insurance & Treatment Coordinator Join a positive, motivated team committed to exceptional patient care and supporting one another every day. Are you someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in being dependable, organized, and proactive? Do you value teamwork, positivity, accountability, and professional growth? If so, we would love to meet you. Our growing dental practice is looking for a Patient Care, Insurance & Treatment Coordinator who is committed to providing outstanding service to our patients while helping our team operate efficiently and successfully each day. This position is ideal for someone who: Is self-motivated and dependable Understands the importance of punctuality and consistent attendance Works well with others and contributes positively to team culture Communicates professionally and compassionately Is eager to learn, grow, and take initiative Our team is made up of individuals who genuinely care about our patients and each other. We are committed to maintaining a positive, supportive workplace where every team member contributes to the success of the practice. About the Role As our Patient Care, Insurance & Treatment Coordinator, you will play a critical role in both the patient experience and the operational success of the practice. You are often the first and last impression for our patients and will help guide them through scheduling, treatment planning, insurance coordination, and financial communication.

Responsibilities Include:

Patient Care & Scheduling Answer phones professionally and warmly Schedule, confirm, and reschedule appointments efficiently Help maintain a productive and organized schedule Provide excellent customer service and patient communication Assist patients with questions and ensure a positive experience from start to finish Treatment Coordination Present recommended treatment and associated fees clearly and compassionately Help patients understand treatment recommendations and financial options Coordinate treatment scheduling and payment arrangements Support patients in moving forward with needed dental care Insurance Coordination Process dental insurance claims and insurance payments accurately Communicate with insurance companies regarding claim status, benefits, and outstanding claims Communicate with patients regarding insurance policies, benefits, balances, and past due claims Input and update insurance coverage books and patient insurance information Develop and maintain a strong understanding of dental insurance policies and benefits Assist with insurance aging and accounts receivable management Opportunities for Growth This is more than a front desk position — we are looking for someone who wants to grow with our practice.

Additional opportunities may include:

Community outreach and relationship building Advanced insurance and accounts management Cross-training opportunities within the practice

Schedule Monday & Wednesday:

7:30 AM•4:30

PM Tuesday & Thursday:

6:30 AM•3:30 PM 3-4 days per week Compensation $16•22+/hour based on experience, initiative, and growth We believe in rewarding team members who take initiative and grow within the role What We're Looking For Strong customer service and communication skills Positive attitude and team-oriented mindset Dependable attendance and punctuality Ability to multitask and stay organized in a busy environment Willingness to learn and grow professionally Dental office and/or dental insurance experience preferred, but willingness to learn is highly valued If you are looking for a practice where your work matters, your growth is encouraged, and your team supports one another, we encourage you to apply. Please submit your resume along with a short note telling us why you would be a great fit for our team.

Job Type:

Full-time Pay:

$16.00•$22.00 per hour

Benefits:

Employee discount Opportunities for advancement Paid time off Paid training Uniform allowance

Work Location:

In person