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Referral Specialist
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Center For Family Health
Jackson, MI (In Person)
$40,206 Salary, Full-Time
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Job Description
Referral Specialist 3.0 3.0 out of 5 stars 505 N Jackson St, Jackson, MI 49201 $19.33 an hour Center For Family Health 74 reviews $19.33 an hour Referral Specialist Jackson, Michigan | Center for Family Health Make a difference in your community—every day. Join a mission-driven team dedicated to Opening the Door to Healthcare for All. Why This Role Matters As a Referral Specialist at CFH, you'll play a key role in ensuring patients receive timely, coordinated care beyond our clinic. You'll help bridge the gap between providers, specialists, and patients while supporting access to quality healthcare services. What We Offer We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Medical, Dental & Vision Insurance Flexible Spending Account (FSA) & Health Savings Account (HSA) Employee Assistance Program (EAP) Short-Term & Long-Term Disability Employer-Paid Life Insurance + Voluntary Life Options 403(b) Retirement Plan with 3% employer match after one year Continuing Education Fund Public Service Loan Forgiveness (PSLF) eligibility Generous Paid Time Off 9 Paid Holidays + 1 Personal Holiday Perfect Attendance Bonus (eligible hourly staff) Discounted Jackson YMCA Membership Your Day-to-Day In this role, you will: Process referrals for CFH patients to outside specialists Coordinate diagnostic orders and follow-up care Communicate with providers to support coordination of care Identify appropriate specialists based on patient needs and insurance coverage Schedule appointments and ensure timely referral processing Prepare and transmit referral documentation to specialists and insurance companies Obtain prior authorizations for specialty services Maintain accurate documentation and uphold confidentiality standards What Makes You a Great Fit High school diploma or equivalent (required) Previous medical office experience preferred Strong communication and customer service skills Excellent organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Knowledge of insurance processes and referral coordination Strong computer skills and ability to maintain accurate documentation Ability to work independently and as part of a team