Patient Access - Scheduling (PAS)

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• Scheduling (PAS) Cuyuna Regional Medical Center Main Campus
• Crosby, MN 56441 Dec 20, 2025 Administration & Operations Job Description Advance patient care by streamlining access and appointments. Join Our Team at Cuyuna Regional Medical Center At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization
• we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first
• both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger. A Day in the Life of a Patient Access
• Crosby Clinic Scheduling (PAS) The Patient Access Specialist-Scheduling plays a vital role in orchestrating patient interactions with healthcare services through meticulous appointment scheduling and documentation.

This position is the primary line of communication between patients, healthcare providers, and various clinic departments, ensuring a seamless flow of information and coordination. Challenges include managing a high volume of information and multitasking under pressure, while maintaining a high standard of customer service and accuracy. Collaboration is key, as the specialist works closely with medical staff, insurance providers, and other departments to verify information and facilitate patient care continuity. The role demands flexibility and adaptability, responding to changing patient needs and clinic demands efficiently. About the Clinic Scheduling Department Coordinating Care, Enhancing Access In Clinic Scheduling at CRMC, our team works behind the scenes to ensure that every patient is seen, every provider's time is maximized, and the clinic operates as seamlessly as possible. It's a role that requires attention to detail, and the flexibility to adjust in real-time, all while following established workflows to ensure accuracy and efficiency in clinic schedules. Whether it's a creating a visit to establish care, accommodating urgent appointment requests, or handling unexpected disruptions, we make sure that every schedule (and reschedule) is managed with precision. What makes Clinic Scheduling unique is our ability to adapt to changes while ensuring a positive and professional experience for every patient we assist. If you have the patience, persistence, and problem-solving skills to keep clinic schedules running, join us in Clinic Scheduling at CRMC. Ideal Candidate (What will make you a great fit!) Excellent communicator with strong interpersonal skills Customer service focused and professional Detail-oriented with accurate data entry skills Resilient and adaptable multitasker Discreet with sensitive patient information Familiar with medical terminology and systems Resourceful with strong problem-solving ability Education and Experience Required N/A Preferred Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility High School Diploma or equivalent Compensation and Benefits Email me jobs like this About Cuyuna Regional Medical Center While the medical campus is in Crosby, Minnesota, CRMC draws market share from a much broader region in Central Minnesota. With 25 operating beds and $120 million in net patient revenues, CRMC has established itself as a key asset in the beautiful lake country of eastern Crow Wing County. CRMC has strategically partnered with health systems and institutions in Minnesota to provide a broad array of services that are not typically provided by critical access hospitals and has numerous branded service lines. This healthcare system is a testimony to the positive, can-do spirit of its leadership, physicians, and staff. Working together, looking for ways to make things happen, they have established an integrated, 40-acre campus with a state-of-the-art hospital with technologically advanced surgical suites, advanced life support ambulance service, senior housing, and a long-term care facility. There are also three additional physician clinics in Baxter, Breezy Point and Longville. CRMC has 1,020 employees and an active medical staff of over 60 physicians and 23 advanced practice providers, which includes 15 surgeons and 45 primary care providers. More than 8,500 surgeries are performed annually at CRMC. The organization has a strong balance sheet with a solid operating margin and is the largest employer on the Cuyuna Range and the second largest employer in Crow Wing County. CRMC has been recognized nationally, regionally, and in the state for its excellence. The hospital is accredited by The Joint Commission Accreditation; The Commission on Cancer of the American College of Surgeons; and by the Commission on Office Laboratory Accreditation.

THE COMMUNITY

The Cuyuna Lakes area is home to Bay Lake, Crosby, Cuyuna, Deerwood, Emily, Ironton, Riverton, and Trommald. The area has nearly 6,000 year-round residents and thousands more seasonal residents and visitors. This is where small town charm meets the great outdoors. The Cuyuna Country State Recreation Area boasts over 500 lakes and 25 miles of forested shoreline providing peaceful relaxation for those who desire a place to picnic, bike, hike, fish, or ski/snowmobile. There are over 30 miles of groomed mountain biking and ATV trails, local swimming beaches and a variety of parks, 2 fine golf courses, and over 30 camp sites available. This is a safe and caring place for family, a regional hub for healthcare, and has an excellent school district that embraces technology, academics, and extracurricular activities. The community is proud to be a destination for tomorrow's leaders and entrepreneurs. The community welcomes newcomers and guests during any season to experience how the area is accelerating.

The locals state:

"There are few times in life that you can be part of a story this big in a region this small." For additional information on Crosby, the Cuyuna Lakes Chamber of Commerce, and the Crosby

• Ironton School District, as well as the surrounding Brainerd Lakes area, please visit the following websites: Crosby, Minnesota
• www.cityofcrosby.com Cuyuna Lakes Chamber of Commerce
• www.cuyunalakes.com Brainerd Lakes Chamber of Commerce
• www.explorebrainerdlakes.com Visit Brainerd
• www.visitbrainerd.com Nisswa Chamber of Commerce
• www.nisswa.com Cuyuna
• www.

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