Admissions Coordinator

Admissions Coordinator -

Skilled Nursing Facility Location:

Independence, MO Job Type:

Full-time We are seeking a dynamic Admissions Coordinator to join our team! The ideal candidate is a motivated self-starter with at least 2-3 years of experience in a skilled nursing facility (SNF) and exceptional communication and organizational skills . We are a large skilled facility offering both short-term rehab and long-term care , with a strong commitment to outstanding customer service and quality care . This is an exciting opportunity to join a growing healthcare company with a supportive culture, competitive salary , and comprehensive benefits .

Responsibilities:

Collaborate with the Admissions Director to obtain and assess referral information, including complete clinical and financial details. Coordinate with the Business Office to ensure accurate and complete financial verification prior to admission. Conduct facility tours and engage families to ensure commitment and satisfaction. Manage the admission process , explaining policies, ensuring all paperwork is complete, and supporting a smooth transition. Track and communicate status of pending referrals and upcoming admissions to appropriate staff. Notify the Marketing Director of any referral source concerns or issues. Provide exceptional customer service and help orient new residents to the facility. Support floor staff with resident needs as schedule allows.

Qualifications:

2-3 years of experience in a SNF, subacute, rehab, or healthcare facility required. Active

LPN / RN

license required. Excellent organizational and documentation skills. Strong telephone and communication skills with the ability to handle referrals and family inquiries. Knowledge of the managed care industry is a plus.

Customer Service Expectations:

Maintain a professional image through appearance, speech, and conduct. Resolve concerns in accordance with company standards. Ensure protection of all resident rights .

Benefits:

Competitive salary based on experience Health, dental, and vision insurance Paid time off & holidays Employee discounts Opportunity to be part of a supportive and team-driven culture

Schedule:

8-hour shifts

Commute/Relocation:

Must be able to reliably commute or be planning to relocate to Independence, MO before starting work (Required)