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Patient Access Representative
Job
Saint Luke's Health System
Kansas City, MO (In Person)
Full-Time
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Job Description
Job Description The Patient Access Representative position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required. Hours are day hours, M-F, 8 am to 430 pm and the position located in Outpatient Admitting Area.