Receptionist / Scheduler Medical Office in Poplar Bluff

Overview Join our dynamic medical office team as a Receptionist / Scheduler in Poplar Bluff, where your energy and organizational skills will make a meaningful difference in patient care. This vital role combines front desk responsibilities with scheduling and administrative support, ensuring smooth operations and exceptional patient service. You will be the friendly face and efficient coordinator that keeps our clinic running seamlessly, providing a positive experience for every patient who walks through our doors. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you! Responsibilities Greet patients warmly upon arrival, verify insurance information, and assist with check-in procedures while maintaining confidentiality in accordance with HIPAA regulations. Schedule appointments accurately using EMR (Electronic Medical Record) systems , ensuring optimal provider availability and patient convenience. Manage multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls efficiently to appropriate staff members. Verify insurance coverage, perform insurance authorizations, and process medical collections to support accurate billing and revenue cycle management. Maintain organized medical records by filing documents correctly, reviewing documentation for completeness, and updating patient information in EHR (Electronic Health Record) systems. Assist with medical administrative tasks such as data entry, appointment reminders, and handling referrals as needed. Requirements Proven experience as a medical receptionist or in a healthcare front desk role within a clinic or hospital setting. Familiarity with EMR/EHR systems such as Epic, ModMed, Athenahealth, or eClinicalWorks; proficiency in Microsoft Office Suite including Word and Excel. Excellent customer service skills with the ability to handle sensitive information discreetly while providing compassionate patient interactions. Strong computer skills including typing (10-key), data entry accuracy, and familiarity with multi-line phone systems. Embark on a rewarding career where your organizational talents help improve patient experiences while supporting our healthcare team's success!

Pay:

From $16.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Medical office: 1 year (Preferred)

Work Location:

In person