Patient Service Representative - Doctors Office - Wentzville

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

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Join Our Team:

We are searching for a Patient Service Representative for our Wentzville Primary Care office located at 1078 Wentzville Parkway!

Opportunity:

Full-time opening Monday - Friday No nights, weekends, or holidays Outpatient clinical practice

Day-to-Day:

Perform patient check-in/check-out Schedule patient appointments Collect co-payments Verify insurance Register patients/update patient demographics Answer the telephone Balance monies at day end May be required to enter physician-related charges into the computer May be required to bill hospital/nursing home charges There is the opportunity to train to be a Medical Assistant if this is an area you desire to grow in: learn to room patients, take vitals, and assist the Provider in the back office. Who we are seeking ( preferred ) : The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. Formal training which will probably be indicated by a high school diploma or equivalent. 1 or more years of experience working with the public, preferably in a healthcare setting. Knowledge of medical terminology, Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc. PC/Windows proficiency. Medical coding familiarity. Willingness to assign high priority to patient comfort and satisfaction. Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

Physician-led, supportive practice environment Benefits the first of the month following your hire date Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous Generous PTO policy + 9 paid holidays 401k match + profit sharing Tuition reimbursement Wellness program Opportunities for professional growth and mentorship Emphasis on work-life balance EOE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.