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Dental Patient Experience/ Business Coordinator

Job

Cumberland Family Dentistry, PLLC

Richland, MS (In Person)

Full-Time

Posted 1 week ago (Updated 14 hours ago) • Actively hiring

Expires 6/23/2026

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Job Description

Dental Patient Experience & Business Coordinator Join a Growing, Relationship-Focused Dental Practice! Our thriving two-doctor, family-owned dental practice is looking for an energetic, organized, and people-focused team member to join our front office team. We are a fee-for-service practice that believes dentistry should feel personal, welcoming, and relationship-driven. We pride ourselves on treating patients like family and creating an office atmosphere where people genuinely enjoy coming to work and visiting for care. If you love connecting with people, staying organized, helping patients feel comfortable, and being part of a positive team culture, we would love to meet you!
What Makes Our Office Different:
Family-friendly, supportive work environment Fee-for-service practice focused on quality patient care Team-oriented culture where every person matters Positive atmosphere built on kindness, professionalism, and respect The Right Person for
This Role Is:
Friendly, upbeat, and confident communicating with people Highly organized and able to multitask in a fast-paced environment Professional with strong verbal and phone communication skills Dependable, punctual, and detail-oriented Comfortable discussing finances and helping patients understand treatment A team player who enjoys supporting both patients and coworkers Positive, solution-oriented, and eager to learn Passionate about creating an exceptional patient experience
Responsibilities Include:
Welcoming patients and creating a warm first impression Scheduling appointments and managing the daily schedule efficiently Answering phones and assisting patients with professionalism and enthusiasm Verifying insurance benefits and submitting insurance claims Presenting financial arrangements and discussing payment options Managing patient accounts and maintaining accurate records Supporting treatment acceptance and patient communication Helping maintain smooth daily operations for a busy dental practice Working closely with doctors and team members to deliver excellent patient care
Qualifications:
2+ years of dental office experience preferred Knowledge of dental terminology preferred Strong customer service and communication skills required Dental insurance knowledge Ability to thrive in a collaborative team environment Benefits of Joining Our Team We offer a rewarding opportunity in a supportive and team-oriented environment where your contributions truly matter. Our office is committed to providing exceptional care to our patients while creating a workplace culture that values growth, positivity, and teamwork. We are excited to find the right person to grow with our practice! Please submit your resume to the email provided or fax to 601-939-1807.
Work Location:
In person

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