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Patient Access Specialist
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at Blacktail Health in Dillon, Montana, United States
Dillon, MT (In Person)
Full-Time
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Job Description
at Blacktail Health in Dillon, Montana, United States Job Description Patient Access Specialist -
Must be able to pass a criminal background check.
Candidate review begins on 6/24/2026, position open until filled.
The PAS answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Specialist is also responsible to verify insurance coverage, sliding-fee eligibility, and assist with system used for providing reminders to patients.
One-year prior health care office experience strongly preferred.
Prior experience with Epic preferred.
Collects and reviews patient financial information to determine eligibility for sliding fee.
Collects and maintains patient registration and utilization data for the UDS report.
Schedules appointments and interacts directly with patients or automatic callback systems.
Using the EPIC system, collects upfront payment for SWMTCHC , including insurance co-pay and time of service payments, and balances receipts daily.
Works within patient reminder/notification systems.
Communicates effectively and professionally to the public, patients, peers, other departments, and providers.
Requests verification and records patient demographic change information using the electronic computer system.
Scans information into the Electronic Medical Record.
Participates in Performance Improvement (PI) and continuous Quality Improvement (QI) activities .Attends regular staff meetings and in-services as directed.
Performs work in multiple areas throughout the facility.
Greets and interacts with patients in courteous and professional manner.
Ensures strict patient confidentiality and provides patients with needed information.
Observes patients in waiting room and reports any apparent illness or distress to clinical staff.
Prepares medical charts and maintains smooth patient flow throughout clinic.
Gathers third party payment information for charges for patient billing.
Establishes that each patient is advised of the Sliding Fee Scale and makes appropriate adjustments to patient record.
Files records accurately and appropriately.
Monitors incoming faxes and correspondence when necessary.
Responsible for opening and/or closing the clinic.
Some members of this class may respond to records requests related to patient care, quality review, and audits in a timely manner.
Maintains strict confidentiality of all patient related information according to HIPAA and SWMTCHC policy.
Maintains a good working relationship within the department and with other departments.
Regular, predictable attendance.
Follows established SWMTCHC policy and procedure.
Other duties as assigned.
Ability to perform mathematical calculations.
Ability to operate personal computer and software including internal EHR , Microsoft Office Suite, etc.
Ability to operate To view full details and how to apply, please login or create a Job Seeker account
Blacktail Medical Clinic, Dillon Montana:
Full-time 40 hours/week, benefit-eligible. FLSA non-exempt.$15.75/hr and up based on qualifications and experience.Must be able to pass a criminal background check.
Candidate review begins on 6/24/2026, position open until filled.
Position Summary:
Under the general direction of the Patient Access Manager, the Patient Access Specialist ( PAS ) works in various areas of the clinic as part of the clinic team performing clerical duties necessary to prepare patients for a visit. The PAS will check patients in and out, verify patient income, arrange for payment, and to make appointments and reappointments when necessary. PAS greets patients, prepares medical charts, gathers third-party payment information, and collects and records payments at the time of service.The PAS answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Specialist is also responsible to verify insurance coverage, sliding-fee eligibility, and assist with system used for providing reminders to patients.
Position Requirements:
Education:
High School diploma or equivalent required; some higher education preferred.Experience:
Two years prior experience in an office or high-volume customer service setting required.One-year prior health care office experience strongly preferred.
Prior experience with Epic preferred.
Essential Functions, Roles, and Responsibilities:
Responsible for patient registration using the Electronic Health Record ( EHR ) system, including verifying demographic, insurance, and financial information, and organizing encounter and patient face sheet information for provider.Collects and reviews patient financial information to determine eligibility for sliding fee.
Collects and maintains patient registration and utilization data for the UDS report.
Schedules appointments and interacts directly with patients or automatic callback systems.
Using the EPIC system, collects upfront payment for SWMTCHC , including insurance co-pay and time of service payments, and balances receipts daily.
Works within patient reminder/notification systems.
Communicates effectively and professionally to the public, patients, peers, other departments, and providers.
Requests verification and records patient demographic change information using the electronic computer system.
Scans information into the Electronic Medical Record.
Participates in Performance Improvement (PI) and continuous Quality Improvement (QI) activities .Attends regular staff meetings and in-services as directed.
Performs work in multiple areas throughout the facility.
Greets and interacts with patients in courteous and professional manner.
Ensures strict patient confidentiality and provides patients with needed information.
Observes patients in waiting room and reports any apparent illness or distress to clinical staff.
Prepares medical charts and maintains smooth patient flow throughout clinic.
Gathers third party payment information for charges for patient billing.
Establishes that each patient is advised of the Sliding Fee Scale and makes appropriate adjustments to patient record.
Files records accurately and appropriately.
Monitors incoming faxes and correspondence when necessary.
Responsible for opening and/or closing the clinic.
Some members of this class may respond to records requests related to patient care, quality review, and audits in a timely manner.
Maintains strict confidentiality of all patient related information according to HIPAA and SWMTCHC policy.
Maintains a good working relationship within the department and with other departments.
Regular, predictable attendance.
Follows established SWMTCHC policy and procedure.
Other duties as assigned.
Knowledge, Skills and Abilities:
Competent in dealing with diverse populations.Ability to perform mathematical calculations.
Ability to operate personal computer and software including internal EHR , Microsoft Office Suite, etc.
Ability to operate To view full details and how to apply, please login or create a Job Seeker account