Patient Service Representative (p-t)

Patient Service Representative (p-t) Wake Radiology UNC REX Healthcare Chapel Hill, NC Job Details Part-time $30 an hour 14 hours ago Qualifications Computer operation Computer literacy High school diploma or GED Working with individuals from diverse cultural backgrounds Typing Full Job Description Patient Services Representative (part-time position in the Chapel Hill area) Summary Wake Radiology is seeking a part-time Patient Services Representative to work Saturdays to provide front desk, administrative, and clerical support in our Chapel Hill location. This role will support the office to ensure smooth daily operations and exceptional patient experiences. Key Responsibilities Serve as the first point of contact for patients and families by greeting visitors and answering incoming phone calls. Assist patients with questions, check-in, and walk-in registration. Collect and distribute patient paperwork, conduct patient interviews, and maintain accurate records. Manage referrals, verify insurance coverage, and obtain prior authorizations as needed. Enter outside account information into the internal system and handle incoming/outgoing mail. Prepare next-day schedules, make patient reminder calls, and confirm authorizations are in place. Contact patients with outstanding balances to discuss payment arrangements. Provide general clerical support to the medical staff and assist with additional duties assigned by the supervisor. Qualifications High school diploma or equivalent required. Minimum of 2 years' medical office experience; prior radiology experience preferred. Strong computer and typing skills with the ability to learn new systems quickly. Excellent communication and customer service skills with the ability to work with diverse patient populations. Shift is Saturday from 7a-7:30p