Intake Coordinator

Intake Coordinator Focused Innovations, LLC Charlotte, NC Job Details Part-time | PRN $15 - $16 an hour 1 day ago Qualifications Availity Record keeping Medical documentation Maintaining patient confidentiality Patient service Administrative experience Medical administrative support Clerical experience Medical terminology Full Job Description Overview Join our dynamic community behavioral healthcare team as an Intake Coordinator, where you will play a vital role in ensuring smooth patient onboarding and efficient administrative workflows. This energetic position requires a proactive approach to managing patient information, coordinating appointments, and supporting clinical staff. Your enthusiasm and attention to detail will help create a welcoming environment for patients while streamlining essential processes that keep our practice running seamlessly. If you thrive in a fast-paced setting and are passionate about delivering exceptional patient service, this is the perfect opportunity to make a meaningful impact. Duties Greet clients warmly and gather necessary personal and medical information during initial contact Schedule appointments efficiently, confirming details with patients and providers Verify insurance coverage and assist with preliminary billing inquiries Maintain accurate and organized patient records in compliance with privacy regulations Communicate effectively with administrative and clinical staff to relay patient needs and appointment updates Manage incoming phone calls, emails, and inquiries promptly to ensure excellent customer service Support administrative tasks such as data entry, filing, and preparing documentation for clinical teams Requirements Prior experience working in a mental health and community environment is highly preferred Strong understanding of medical terminology to accurately interpret patient information Proven ability to support medical administrative functions with efficiency and professionalism Excellent organizational skills with keen attention to detail in record keeping Ability to handle sensitive information discreetly while maintaining confidentiality Familiarity with office software, electronic health records (EHR), or practice management systems Experience in a dental office setting is a plus but not required Must be very knowledgeable of Charlotte NC, and extremely comfortable in all environments throughout the city. Join us and be part of a dedicated team committed to providing outstanding patient care through energetic support and meticulous coordination. Your contribution will help foster a positive experience for every individual who walks through our doors!

Pay:

$15.00 - $16.00 per hour

Work Location:

On the road