Dental Treatment Coordinator

Dental Treatment Coordinator Lane & Associates Family Dentistry - 3.4 Fayetteville, NC Job Details Full-time 1 day ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Uniform allowance Employee assistance program Vision insurance 401(k) matching Employee discount Paid orientation Opportunities for advancement Life insurance Qualifications Computer operation Dental receptionist Medical scheduling Administrative experience High school diploma or GED Organizational skills Patient interaction Full Job Description Lane & Associates Family Dentistry is seeking an experienced Dental Treatment Coordinator to join our team in Fayetteville. This role is essential to creating a 5-star patient experience by helping patients understand their treatment, navigate insurance benefits, coordinate appointments, and achieve their oral health goals. Key Tasks & Responsibilities Daily/Weekly/Monthly Tasks will include, but are not limited to: Serve as a primary point of contact for patients, delivering a welcoming and professional experience. Manage a multi-line phone system to schedule, reschedule, and confirm appointments while optimizing provider schedules Ensure schedules remain productive and filled for doctors and hygienists. Collect and update patient personal and insurance information in Denticon accurately. Check in and check out patients with professionalism and care. Present and review treatment plans to promote case acceptance. Educate patients on recommended treatment, financial options, and insurance benefits. Help assist in verifying insurance coverage and eligibility, maintaining accurate records. Process payments and enforce financial policies accurately and courteously. Maintain accurate electronic patient records while ensuring HIPAA compliance Scan, upload, and organize patient documentation. Maintain a clean, organized, and welcoming reception and waiting area. Perform additional duties as assigned to support office operations. What Makes You a

Great Fit:

Minimum of 1-2 years of experience in a dental front office, treatment coordinator, patient coordinator, or similar dental administrative role. Strong communication, attention to detail, and organizational skills A professional and polished demeanor with strong attention to detail. A positive attitude and passion for providing exceptional patient experiences. Ability to work efficiently in a team environment. Proficiency with computers High School Diploma or GED Ability to lift up 15- 20 lbs.

Benefits That Make You Smile:

Competitive pay! Comprehensive Insurance Coverage (after 90 days!) - Health, Vision, Dental, Life, Disability, FSA & more! 401(k) Employer Contribution Plan Quarterly Performance Bonus Opportunities! Paid Treatment Coordinator Training Class Employee Assistance Program! Uniform Allowance! Paid Time Off & Paid Holidays! Fridays off at 2 PM! Volunteer opportunities with our Smile Squad to earn awesome prizes! Fun team events, giveaways & social campaigns year-round! Birthday and Work Anniversary surprises sent directly from our owners! Exclusive Team Perks As the Official Team Dentist of the Carolina Hurricanes and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events.

Benefits:

401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Opportunities for advancement Paid orientation Paid time off Uniform allowance Vision insurance Application Question(s): What is your desired salary? Do you have reliable transportation to attend a paid 4 day Treatment Coordinator Training Class in Fuquay Varina, NC. Have you ever been employed at Lane & Associates or NCOSO? If yes, when?

Education:

High school or equivalent (Required)

Experience:

Dental office: 1 year (Required) Ability to

Commute:

Fayetteville, NC 28305 (Required)

Work Location:

In person