Patient Services Representative - Urgent Care

Patient Services Representative - Urgent Care Garner, NC Job Details Full-time $17.50 - $23.50 an hour 11 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Life insurance Retirement plan Qualifications Collaborate with healthcare professionals Insurance prior authorization Electronic health records (EHR) management Phone communication Medical office experience Greeting customers Data entry Patient interaction 1 year Healthcare data collection Entry level Client interaction via phone calls Full Job Description Patient Services Representative - Full-Time Position - Garner Location We're seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Garner Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities:

Greet patients and visitors with warmth and professionalism Accurately collect and input patient information into the electronic health record system Verify insurance coverage and obtain necessary authorizations Handle incoming calls and front desk correspondence Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

Exceptional attention to detail and accuracy Commitment to delivering top-tier customer service Ability to thrive in a fast-paced environment while juggling multiple tasks Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients At least 1 year of experience in a medical office setting is required

Schedule:

Three 13-hour shifts with weekend coverage as needed

Benefits:

Full medical, dental, and vision coverage with FSA and HSA options Retirement plan with employer contributions Company-paid life insurance Paid Time Off program

Compensation:

$17.50-$23.50 per hour, based on experience #INDADMIN