Front Desk/Patient Service Representative in Ophthalmology - Matthews and Monroe

Very busy Ophthalmology office seeks experienced full time Front Desk/Patient Service Rep to travel between our Matthews and Monroe offices. Our state of the art, private practice provides an extensive range of personalized eye care services to patients with emphasis on primary eye care, cataract and glaucoma surgery, LASIK/refractive surgery, oculoplastics, and in office cosmetic procedures. Our doctors, along with our clinical team, are dedicated to optimizing our patient's vision and ensuring they can see their best.

Essential duties include:

Collect patient information necessary for office visit including demographics and insurance information and enter in Practice Management system. Answer busy phone and triage calls. Manage communication from patients in person, by phone to schedule and/ or confirm patient appointments; for 6 offices. Checking patients in and out. Verifying insurance and retrieving authorizations for vision insurances Update information in practice management and medical record systems. Collecting co-pays and balances, must be comfortable with collecting payments from patients. Must be pleasant and enjoy working with the public, also be able to multi-task, have strong organizational skills and be a team player. On occasion there might be a need to travel to one of our other offices for coverage. Minimum qualifications Must have at least one year of medical office experience including EMR and Practice Management systems Problem solver with strong multi-tasking abilities Excellent written and oral communication skills Must be able to function as part of a team

Job Type:

Full-time Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Medical receptionist: 1 year (Required)

Language:

Spanish (Preferred) Willingness to travel: 50% (Required)

Work Location:

In person