Weatherization Intake Coordinator

POSITION SUMMARY

Responsible for all administrative recording, financial accountability, and paper flow for the Weatherization Program. Provide economic administration support, and maintain the CNCAP inventory requirements for the Housing Department.

ROLE AND RESPONSIBILITIES

Ensure a NEO formal monitoring score of 91% or better. Knowledge of weatherization program and State Plan. NEO billing process is completed timely, accurately, and in compliance with program requirements, not exceeding "averages". Process applications, determine income eligibility, complete data reports, and maintain files accurately. Ensures an adequate number of Basic Intake Forms are submitted to crews and meet the required number of completions. Ensures all applications, client, and contractor requests for information, and responses to mail, phone, and email messages are completed promptly (24 to 36 hours). Adhere to all CNCAP-related policies and procedures. Promote the program and agency positively and professionally.

QUALIFICATIONS A

high school diploma or GED is required; Prefer Associate's degree in business or a related field Valid driver's license 1-3 years of experience working in an office setting and/or the public

SKILLS & ABILITIES

Problem-solving skills Communication skills Customer service & office skills Excellent time-management and organizational skills Demonstrated ability to work with others

SCHEDULE

Monday-Thursday:

7 am - 5 pm

REPORTS TO

Housing Director

JOB STATUS

Full-Time, 40 hours per week

PAY:

TBD BENEFITS

Health, Dental, Vision, and Life insurance Generous leave accrual (PTO) 11 paid holidays Paid birthday off Employer-matched retirement (up to 3%) Opportunities for professional development Employee Assistance Program

FLSA STATUS

Hourly/Non-Exempt Disclaimer This position description is not intended, and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to accurately reflect those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. EOE #hc231129