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Intake Coordinator

Job

Northeast Family Services

Manchester, NH (In Person)

$47,500 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/31/2026

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Job Description

Intake Coordinator Northeast Family Services - 2.4 Manchester, NH Job Details Full-time $45,000 - $50,000 a year 4 hours ago Benefits Mileage reimbursement Paid holidays Disability insurance Health insurance Flexible spending account Tuition reimbursement Cell phone reimbursement Vision insurance 401(k) matching Employee discount Life insurance Qualifications Computer operation Patient scheduling systems Health insurance co-pays Electronic health records (EHR) management Intake In-person customer service Overseeing health insurance pre-authorization Administrative experience High school diploma or GED Mental health facility experience Medical records Healthcare privacy protection Health insurance referral requirements Productivity software Full Job Description Northeast Family Services is seeking an experienced and professional Intake Coordinator to join their growing team ! The Intake Coordinator manages all aspects of the registration and admissions process for Northeast Family Services in NH. They are responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients' appointments. This position requires previous experience doing intake in a mental health setting. This position will entail speaking with outpatients directly. To be successful in the Intake Coordinator position, you need to be highly organized, detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes therapists, clinicians, nurse practitioners and peers. If you're looking for rewarding work, have experience working in a behavioral health environment, and enjoy helping people obtain the support they need, don't miss this career opportunity!
Qualifications/Requirements:
HS Diploma or equivalent required Experience working on the administrative side of mental/behavioral health-required Experience verifying insurance benefits -required Experience obtaining/processing authorizations -required Minimum of 2 years' experience in patient intake and scheduling Proficient computer literacy, including Microsoft Office and Electronic Health Records (EHR) Experience working with and helping clients with co-occurring disorders Ability to keep client and company confidences Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Strong time management and organizational skills
Benefits:
Health, dental & vision 3 weeks paid vacation 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.) Generous sick time including mental health days 401k retirement plan with up to 4% match Voluntary short and long-term disability Voluntary Life Insurance Dependent care savings account Mileage reimbursement Longevity award - Monetary bonus and a vacation day annually Company provided laptop and cell phone Opportunity for professional growth Tuition Reimbursement Verizon cell phone discount of 20%
Compensation:
45,000 -50,000 salary depending on relevant experience