Patient Service Representative

Patient Service Representative

BHMG-UNITED MEDICAL - 2.3

Bayonne, NJ Job Details Full-time $20 - $22 an hour 1 day ago Qualifications Collaborate with healthcare professionals Record keeping Customer communication Patient flow optimization Electronic health records (EHR) management Financial transaction processing Maintaining patient confidentiality Greeting customers Filing Clinic experience Medical scheduling Administrative experience Medical administrative support Data entry Dental office experience Patient interaction Clerical experience Patient charting Managing patient records Medical terminology Communication skills Entry level Client interaction via phone calls Full Job Description Overview Join our dynamic healthcare team as a Patient Service Representative, where your energy and dedication will make a meaningful difference in patients' lives. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks with precision and care. Your proactive approach will help streamline patient flow, ensure accurate record-keeping, and support the overall efficiency of our healthcare facility. This paid position offers an exciting opportunity to grow your career in a fast-paced, rewarding environment dedicated to excellent patient care. Duties Greet patients warmly and assist them with check-in and check-out procedures to create a welcoming atmosphere Verify patient information, schedule appointments, and manage appointment reminders to optimize clinic flow Collect and process patient payments, insurance information, and co-pays with accuracy and professionalism Maintain detailed patient records, update charts, and ensure confidentiality in compliance with privacy regulations Answer incoming calls promptly, address patient inquiries, and direct calls to appropriate healthcare providers or departments Coordinate with medical staff to facilitate smooth communication and appointment scheduling Support medical administrative tasks such as faxing, filing, and data entry to keep the office organized and efficient Skills Prior experience working in a medical or dental office setting is highly preferred Strong knowledge of medical terminology to accurately interpret patient information and documentation Excellent communication skills to interact effectively with patients, staff, and insurance providers Proficiency in medical administrative support functions such as scheduling software, electronic health records (EHR), and office equipment Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Familiarity with dental office operations is a plus but not required Demonstrated professionalism and compassion when assisting patients during their visits This role is perfect for motivated individuals eager to contribute to quality healthcare delivery. If you thrive on helping others and excel in organizational tasks within a supportive team environment, we invite you to apply!

Pay:

$20.00 - $22.00 per hour

Work Location:

In person