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Medical Receptionist/Patient Service Representative
Job
AFC Urgent Care Hamilton
Ewing Township, NJ (In Person)
Full-Time
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Job Description
American Family Care Urgent Cares are a 400 clinic strong network across the country. We are seeking Full Time Patient Service Representative/Medical Receptionist for our clinic in Ewing, NJ. Job responsibilities are as follows. All Medical Receptionists are cross trained on some clinical responsibilities including drug testing, BAT testing, Audiograms, Pulmonary Function Testing etc.: Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards. Register patients, update patient records, and verify insurance accurately and timely Follow company procedures related to workers' compensation and occupational medicine patients Determine, collect and process patient payments and address collection and billing issues Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Prepare, sign, and drop the deposit in the safe on a nightly basis Complete cash control procedures and secure financial assets Maintain complete and accurate documentation. Maintain office supplies Observe safety and security procedures; promote a safe and pleasant work environment Report potentially unsafe conditions to management Regular attendance to ensure efficient clinic operations Other duties and responsibilities as assigned