Patient Service Representative

About us Burnt Hills Veterinary Hospital is a winner of the Best Veterinary Hospital in the Capital district year after year!

Candidate Availability Requirements:

Availability:

Monday-Sunday, day and evening shifts Patient Service Representatives are the clients' first impression of the practice, both on the phone and in-person. PSR's must possess strong organizational skills, as well excellent customer service skills. Our team handles emergency situations on a daily basis, compassion for animals and their owners is a must! Our PSR's work in multiple areas, including: communication room, front desk and as a patient liaison- bringing patients into exam rooms and taking a medical history.

Responsibilities Include:

greeting clients; accurate appointment scheduling; managing a multi-line phone system; accurate data processing; processing invoices and payments; managing medical records, rooming patients, obtaining medical history. BHVH is an EOE.

Job Type:

Full-time Pay:

From $17.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance Retirement plan Uniform allowance

Work Location:

In person