Patient Representative-Medical Interpreter

Patient Representative-Medical Interpreter Department

INTERPRETER SERVICES

Location Bronx Job

ID133246

Civil Service ClassificationNon Competitive Hire In Rate$54,121.00 (for employees new to HHC) Salary Range$54,121.00 - $62,239.00 Pay FrequencyYear Full/Part TimeFull-Time Regular/TemporaryRegular Regular ShiftDay About NYC Health + Hospitals Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 9:00 A.M - 5:00 P.M 37.5 Hours Weekly Duties & Responsibilities 1.Provide interpreter services between English and target language for LEP patients and providers at Lincoln Medical Center. 2.Participate in translation and review of written patient information, including but not limited to pamphlets, brochures, flyers, and signage both in-house and outsourced. 3.Maintain records to track trend type and frequency of utilization of medical interpreter services. 4.Assist the Language Assistance Department in conducting in-service training of internal departmental staff. 5.Under supervision from the Language Assistance Department Coordinator, act as liaison to vendors of document translation and telephonic interpreting services to ensure these are provided efficiently and effectively. 6.Assist the Language Assistance Department in Coordinating the Signage Review for the facility to ensure that signs are consistent with the language needs of our patients. 7.Promote a positive and pleasant attitude conducive to the workplace, which enhances and furthers the Mission, Vision, and Value statements. 8.Meet all compliance standards / requirements such as annual physical evaluation / assessment, Annual in-service; Right-To-Know; Fire Drill Participation; etc. 9.Participate in Performance Improvement Activities. 10.Be responsible for enhancing own personal and professional development as a medical interpreter through attendance at outside and Lincoln Hospital's training activities. 11.Be responsible for wearing professional attire to the workplace as well as during off site work when conducting business on behalf of Lincoln Hospital. 12.Exhibit flexibility within Lincoln Hospital as it pertains to work assignment, workplace, site designation, and Tour of Duty. 13.Adhere to the Vision / Mission / Value statement of the organization in all endeavors. Minimum Qualifications 1. Master's degree from an accredited college or university in Public Health, Public Administration, Hospital Administration, Business Administration or in a health care specialization or related discipline; or 2. Bachelor's degree from an accredited college or university in fields, as described in "1" above or in social sciences; and one (1) year of paid, full-time responsible experience in an administrative, supervisory or consultative capacity performing functions related to the coordination and delivery of patient care services or similar functions in a hospital or a health care setting; or 3. A satisfactory equivalent of education, training and/or experience. Department Preferences Must have a Medical Interpreter Certification Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs