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ASSISTED LIVING DIRECTOR OF PATIENT SERVICES

Job

Samaritan Summit Village

Watertown, NY (In Person)

$120,244 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

Location:
Samaritan Summit Village Department:
07.6020 SSV
NURSING ADMIN
  • AL Pay Range:
    $43.63
  • $71.99 Care for our community, and your career. The Clinical Director of Patient Services
  • Assisted Living oversees all aspects of resident care within an assisted living community.
This role ensures high-quality clinical services, regulatory compliance, and effective coordination between nursing staff, residents, families, and external healthcare partners. The Clinical Director of Patient Services provides leadership to care teams, manages assessments and care plans, and supports a safe and supportive environment that promotes resident independence and well-being. Key Responsibilities Resident Care & Clinical Oversight Oversee all clinical and personal care services provided to residents. Conduct or supervise initial and ongoing resident assessments. Develop, review, and update individualized care plans. Ensure timely response to changes in residents' health conditions. Coordinate care needs with physicians, therapists, and other healthcare professionals. Leadership & Staff Management Recruit, train, schedule, and supervise nursing and caregiving staff. Conduct performance evaluations and provide ongoing coaching. Ensure staff compliance with policies, procedures, and resident care standards. Facilitate ongoing training in areas such as medication management, safety, and resident rights. Regulatory Compliance & Quality Assurance Ensure adherence to state and federal assisted living regulations. Maintain accurate documentation and resident records. Conduct quality assurance audits and implement corrective actions as needed. Prepare for and support state inspections and license renewals. Resident & Family Relations Serve as a primary contact for resident and family concerns or questions. Communicate changes in resident condition or care plans promptly. Promote a positive and supportive environment through regular interaction and relationship-building. Operational Management Oversee medication management programs and ensure safe administration. Collaborate with the Executive Director on budgeting and staffing needs. Participate in community programs, safety committees, and interdisciplinary meetings. Support emergency preparedness planning and response efforts Qualifications Education & Experience New York Registered Nurse (RN) License Required. Bachelor's degree in nursing, Healthcare Administration, Gerontology, or related field preferred. 3-5 years of experience in assisted living, long-term care, or a related healthcare setting preferred. Prior supervisory or management experience preferred. Skills & Competencies Strong understanding of assisted living regulations and best practices. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple priorities and make sound clinical decisions. Strong organizational and documentation skills. Compassionate approach to serving older adults and their families. Samaritan is an Affirmative Action/Equal Opportunity Employer. Women, Minorities, Disabled, and Veterans are encouraged to apply.
Work Shift:
Exempt (United States of America)
Position Hours:
80 Samaritan is an Affirmative Action/Equal Opportunity Employer. Women, Minorities, Disabled, and Veterans are encouraged to apply. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Please call our Recruitment Hotline at: 315-779-5236. Talk with our Human Resources Professionals about current opportunities within the Samaritan Health System. Exceptional care starts with exceptional people. At Samaritan, everyone's job is critical to the successful care of our patients. Be a part of an organization whose employees, medical staff, volunteers and students choose to spend their time here because they are dedicated, enthusiastic, truly care about making a difference…and are surrounded by over 2,500 others who feel the same way. Become part of an organization whose ongoing strategic planning drives our organization forward and sets the tone for future growth and development. Samaritan is a fiscally sound and stable organization. Thanks to the hard work and dedication of our medical staff and employees combined with careful management, our bottom line is strong, which allows us to provide stable jobs, and offer ever-improving quality of care. Enjoy the natural beauty of Northern New York, minutes from Lake Ontario and the St. Lawrence River. A safe community, low cost of living and minimal commute times mean more time for enjoying life outside of work. Exceptional, dedicated people, rewarding opportunities, an excellent compensation and benefit program, and the ability to shape healthcare in our community are some of the reasons to join Samaritan. In 1881, we began caring for our neighbors as the House of the Good Samaritan in a home with five beds. Today, Samaritan Health is a comprehensive not-for-profit health system. And as we've grown to meet the changing needs of our region, we've held fast to our community roots. At Samaritan, we've invested in the best medical talent, facilities and equipment to offer a full continuum of care close to home. That means our patients can spend more time healing and less time traveling out of the area for the care they need. As the largest hospital and the largest private employer in the region, the health of our community is our priority
  • in fact, it's our mission.
That's why Samaritan invests time and resources to support local non-profit organizations and events. It's also why our people lend a hand to little league teams, churches and fundraisers—all to help Northern New York thrive.

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