Patient Service Coordinator (Home Care Agency)

Patient Service Coordinator (Home Care Agency) Caring Connections - 3.2 White Plains, NY Job Details Full-time $25 - $30 an hour 1 day ago Qualifications Patient scheduling systems Teamwork Long term care experience Management Care documentation Managing clients in a customer support role Problem-solving Computer skills Clinical program staff coordination

Full Job Description About Us:

Caring Connections is a leading home care provider committed to offering exceptional care services to seniors, with a focus on safety, compassion, and independence. We foster a positive and supportive work environment where our team of dedicated professionals can thrive. Join us and become part of a collaborative team that values great work-life balance, offers competitive hourly pay, and provides a pleasant work atmosphere with a committed group of caregivers and nurses ready to support you.

Position Overview:

We are seeking an experienced Patient Service Coordinator to join our team. The ideal candidate will have a background in service coordination, staffing, or client support within a home care agency or nursing home setting. This is a full-time position, and we are eager to fill it immediately with a compassionate, upbeat, and team-oriented individual.

Key Responsibilities:

Manage a reasonable-sized caseload, ensuring services run smoothly and meet client needs. Communicate effectively and professionally with clients, family members, and caregivers to provide outstanding customer service. Coordinate with a responsive team of nurses and caregivers available for guidance, support, and assignments. Use HHA Exchange software to manage client schedules, documentation, and communication. Participate in weekly staff meetings, offering insights and updates on caseloads and service requirements. Answer phone calls in a courteous, professional manner and maintain organized, thorough documentation.

Qualifications:

Experience as a Service Coordinator, Staffing Coordinator, Patient Service Coordinator, or HHA Supervisor in a home care agency or nursing home. Familiarity with HHA Exchange software and general computer proficiency. Excellent communication, documentation, and follow-up skills. Ability to solve problems efficiently and maintain an upbeat, professional attitude. Strong teamwork skills, with the ability to collaborate effectively with an amazing team of caregivers and nurses. A commitment to providing top-notch customer service and a positive experience for clients, families, and team members.

What We Offer:

Great hourly pay and a friendly, supportive work environment. An exceptional work-life balance with a manageable caseload. A dedicated, responsive team of professionals to ensure you're supported in your role. If you're ready to make a meaningful difference in the lives of seniors while working with a passionate and collaborative team, apply now to join Caring Connections as our next Patient Service Coordinator!

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour Ability to

Commute:

White Plains, NY 10605 (Required)

Work Location:

In person