Medical Office Associate, Physical Therapy Clinic

Medical Office Associate, Physical Therapy Clinic Western Reserve Hospital - 3.5 Cuyahoga Falls, OH Job Details 10 hours ago Qualifications Computer operation Customer communication Serving clients Computer literacy Basic math English Cultural competency Typing Clerical experience Working with individuals with language barriers Grammar Experience Medical terminology Full Job Description This is a front office position in a therapy department and good customer service skills are critical. This location offers PT, OT, and speech services. The position requires multi tasking and time management skills. Provides support in medical office to include scheduling patient appointments, functioning as a receptionist to patients and visitors. Preparing and processing patient information, typing, organizing and compiling materials. Requirements 1.Education and Training High school level coursework in english grammar, composition and basic mathematics. 2.Experience One year clerical experience required, medical office experience preferred. 3.Other Skills, Competencies and Qualifications

• Light typing skills and knowledge of medical terminology required.
• Knowledge of specific computer software may be required for designated areas.
• Excellent written and verbal communication skills; ability to learn new computer systems and retrieve required data.

4.Population Specific Competency The incumbent will have the ability to effectively interact with populations of the patient (and his or her representative) with a sensitivity to the communication needs (other language, deaf or blind) and with an understanding of their needs for self-respect and dignity. 5.Commitment to Service Excellence, Coworkers and our Non-negotiable Standards Committed to providing exceptional customer service to our patient and visitors. Committed to treating coworkers with respect and dignity and will follow our Non-negotiable Standards to ensure a consistent positive experience for all patients, employees and visitors. 6.Attendance and Punctuality Adheres to the hospital attendance policy and will make every effort to consistently be punctual when reporting to work and during daily activities.

Schedule:

M-F, Occasional floating to our other location to cover other office staff on vacation but not often. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.