Medical Center Representative

Dayton Center for Neurological Disorders (DCND), one of the largest physician owned and operated private practices in Ohio, is seeking a Medical Center Representative to be based in our Centerville office. The Medical Center Representative is responsible for greeting incoming patients and visitors, scheduling appointments, processing medical records and performing various clerical duties in a professional manner. This is an outstanding opportunity to join a full-time (M-F, no holidays or weekends!) outpatient practice, collaborating with DCND, Inc. physicians, researchers, and other clinical staff. About Us At Dayton Center for Neurological Disorders (DCND), our work changes lives every day. Employees are united by a shared mission: delivering compassionate, evidence-based neurological care that improves function, independence, and quality of life for our patients and their families. Every role - clinical, administrative, or support - directly contributes to better outcomes and meaningful human impact. We strive to create a stable workplace with predictable expectations, fair practices, and a culture that respects employees' time, well-being, and personal commitments. What We Offer Competitive Pay - The pay range for the Medical Center Representative is $16.00 - $22.50 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. Employer-Sponsored Health, Dental, and Vision Insurance Employer-Paid Life & Short Term Disability Insurance 401(k) Retirement Plan with Company Matching up to 4% after your first year Profit-Sharing Generous Paid Time Off of 12 Days per year (prorated your first year) - increases based on years of service! Our Ideal Candidate Profile Possesses a High School Diploma or equivalent. Has previous experience in a medical office setting Knowledgeable of HIPPA, OSHA, and electronic medical records. Proficient in Microsoft Word, Excel, and Outlook.

Key Job Responsibilities Patient Support:

Checks patients in and out for appointments, registers new patients, ensures all documentation is completed properly for the visit, communicates after-visit care instructions, and schedules additional appointments

Office Oversight:

Opens and closes the office, ensures that waiting rooms are clean and orderly, ensures all equipment is functioning correctly, accepts and distributes mail/packages

Financial & Billing Support:

Collects co-pays, balances, bill payments and reconciles payments collected. Medical Records - Updates demographic information, supports medical records and updates insurance packages as needed At Dayton Center for Neurological Disorders, we combine compassionate neurological care, collaborative teamwork, and professional growth to make a meaningful difference - for our patients and our people. Apply today to become part of the DCND family! (M-F) 8:30 a.m. - 5:00 p.m. - may fluctuate some based on office needs