Intake Coordinator

Intake Coordinator Suncrest Hospice - 3.9 Independence, OH Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Electronic health records (EHR) management Hospice experience Phone communication Hospice care Intake Spreadsheets Word embeddings Process improvement Mid-level Medical scheduling Healthcare referral management Records management Task prioritization Health record tracking Organizational skills Manual chart audits Productivity software Handling patient inquiries Managing patient records Care coordination Medical terminology Documentation review Office phone management Time management

Full Job Description Why Suncrest:

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits:

Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades

Details:

The Intake Coordinator will: Answers telephone inquiries and channels them appropriately Assists with tracking and processing referrals Assist with audits and chart reviews as assigned Uploads documents to electronic medical records system Provides feedback on process and flow improvement Assists with scheduling goals of care and admission visits Work with sales team to receive incoming referral information Assists on weekends/holidays as needed Other duties as assigned by Director of Intake Schedule 9:00 AM - 5:30

PM Qualifications:

Minimum of two years' experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred Proficient with Microsoft applications including Word and Excel Strong time management and organization skills Strong ability to multi task and prioritize Excellent telephone and customer service skills Proficient with medical terminology