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Job Description
We are looking for a Patient Care Coordinator to support a busy hearing care office in Willoughby, Ohio through a short-term Contract assignment lasting 4-6 weeks. This position is fully onsite and is ideal for someone who is organized, proactive, and comfortable managing both patient-facing tasks and administrative office support. The role will help maintain smooth daily operations by coordinating appointments, handling documentation, and supporting billing and inventory activities.
Responsibilities:
Welcome patients professionally, assist with check-in activities, and help create a positive in-office experience throughout each visit.
Coordinate and schedule appointments, manage calendar updates, and communicate changes clearly to patients and staff.
Maintain accurate patient files by organizing records, scanning documents, and processing faxed information in a timely manner.
Prepare invoices and enter required details into office systems and external portals with close attention to accuracy.
Support inventory tracking by receiving items, recording stock information, and helping keep supplies organized.
Use office software and standard business applications to complete daily administrative tasks efficiently.
Assist with general front-office operations to keep workflow moving smoothly during a period of increased demand.