Patient Access Representative - Neurology

• Description
• PeaceHealth is seeking a
• Patient Access Representative - Neurology for a Full Time, 1.00 FTE, Day position
• . The salary range for this job opening at PeaceHealth is $23.16 - $31.26. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
• Job Summary
• Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
• Details of the

Position:

• + Pre-registers/registers patients with accurate patient demographic, financial data.

May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned.

• What you bring:
• +

High School Diploma Preferred:

or equivalent +

• Minimum of 1 year

Required:

• Medical office or related customer service experience +

Preferred:

Experience with Microsoft Office applications, including Word, Excel and Outlook

• Skills
• + Demonstrated knowledge of Medical Terminology and

CPT/ICD-10

coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally.

• (Required)
• + Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
• (Required)
• + Good customer service skills and good interpersonal skills.
• (Required)
• Department / Location Specific Notes

• Care Delivery and Outpatient Clinics:

  + Strong background in customer service may be considered in lieu of medical office or related experience.
• Working Conditions
• + Consistently operates computer and other office equipment.

+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at Jworthington@peacehealth.org or call 360-448-0542. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

REQNUMBER

129795