Patient Care Coordinator for Dental/Medical Office

Job Summary The Opportunity. We are a well-established oral surgery practice serving the DuBois area, dedicated to exceeding our patients' expectations through personalized care and exceptional service. We are seeking a Patient Care Coordinator who is excited to play a key role in delivering outstanding experiences to every patient. Our full-time schedule is Monday-Thursday, from 6:30am to 4:30pm. Who This Role Is Perfect For & Why You'll Love Working Here. This role is ideal for someone who genuinely enjoys helping people and takes pride in delivering outstanding customer service. You're friendly, organized, calm under pressure, and naturally make others feel comfortable and supported. You enjoy variety in your day, thrive in a fast

• paced, team-oriented environment, and are open to learning and growing through feedback.

You'll be joining a one-doctor, one-location, family-oriented oral surgery practice that values teamwork, respect, and leadership support. You'll have opportunities to expand your skills, contribute to meaningful improvements, and make a real impact—because here, every patient interaction and every team member truly matter. Responsibilities As our Patient Care Coordinator, you'll be the welcoming face and voice of the practice, guiding patients smoothly through their care journey.

Your day-to-day responsibilities will include:

Creating exceptional first impressions

• Deliver warm, professional customer service in person and over the phone so every patient feels welcomed, supported, and confident in choosing our practice. Managing patient communication
• Answer and route calls, monitor email, and serve as a reliable point of contact to ensure patients receive timely, clear, and helpful information. Coordinating appointments and patient flow
• Schedule and adjust appointments, prepare daily charts, communicate patient arrivals, and partner with referring offices to obtain records and radiographs to keep the practice running smoothly and efficiently. Maintaining accurate patient records
• Register new patients, collect required documentation, and keep patient, referral, and insurance information current in the practice management system. Supporting insurance coordination
• Provide backup support with insurance verification, data entry, and patient follow-up to ensure information is accurate and complete.

Pay:

From $18.50 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Required Skills for this

Role:

Demonstrated ability to maintain a positive, professional demeanor in fast-paced environments. Superior organizational skills. Ability to take initiative and work independently. Must be a team player and work well with others. Ability to multi-task, problem-solve, and prioritize tasks. Proficient in Windows and Microsoft Office.

Experience and Education Minimum Requirements:

High school diploma or equivalent. 1+ year in experience in dentistry is required, and oral surgery is a plus!

NOTE:

Applications, resumes, and inquiries will only be accepted through this job advertisement.

Work Location:

In person