Medical Office Assistant

06444 Medical Office Assistant Reports to:

Manager, Physician Practices FLSA:

Non-exempt Education:

High school diploma or equivalent required;

Preferred:

Graduate of a Medical Office Assistant Program or appropriate on the job training in a medical office or hospital setting.

Certifications:

CPR or acquired within 2 months of hire;

Preferred:

Medical Office Assistant Certification Experience:

Experience in a medical setting. Individual must have strong clinical skills, be proficient with medical terminology. Excellent typing/computer skills. Essential Functions Assists medical staff in carrying out plans for care of patients. Assists with exams and cultures, point of care testing, minor procedures and other office procedures within scope of practice. Gives IMs, sub q, and oral medications as ordered. Handles patient telephone inquiries, EPIC patient advice requests, provides results to patients and CRMs. Assists physician and mid-level provider in completing prescription refills electronically. Obtains medication prior authorization. Preps daily charts. Transcribes lab and other medical data to charts. Competently documents visits and notes in EPIC including vitals, reconciling medication lists, flow sheets, as well as injections, treatments, etc. Record fridge/freezer temperature logs within compliance requirements. Completes inventory on medical supplies/vaccines. Maintains laboratory quality controls. Participates in Quality Improvement initiatives. Greets patients, families and patrons as they arrive to the clinic. Obtains and verifies all insurance, demographic and financial information with each registration. Updates the information as needed. Obtains copies of insurance cards for the EMR Monitors for and obtains referrals for patients. Instructs patients of requirement of referral prior to being seen on their appointment date. Obtains and prepares all patient charts for the physician practice. Assists in maintaining patient flow during the patient's visit. Schedules appointments via computerized system for physician practices. Accepts patient payments for bills, copays, etc. and documents accordingly with receipt given to the patient. Schedules surgeries, testing, and hospitalizations, works with insurance companies in pre-certification process, and obtains authorizations for diagnostic tests and referrals. Posts payment in EPIC accordingly, prepares audit journal and balances daily receipts. Prepares daily deposits accordingly. Provides patient care to infants through geriatric patients under the supervision of Physician(s) and Advanced Practitioner(s). Escorts patients to exam rooms, prepares patients for exam. Discharges patients from clinic with their instructions after being seen by a physician or APP. Perform secretarial and general office duties for medical/administrative staff. Other duties as assigned.

Qualifications:

['CPR certification or acquired within 2 months of hire', 'Medical Office Assistant Certification preferred']