Patient Service Representative

Patient Service Representative - Outpatient Urology Clinic We are seeking a friendly, organized, and patient-focused Patient Service Representative to join our busy outpatient urology practice. This individual will serve as the first point of contact for patients and play a key role in creating a positive patient experience while supporting daily front office operations.

Schedule:

Monday-Friday | 8:00 AM - 5:00 PM Responsibilities Greet and check in/check out patients in a professional and welcoming manner Answer and manage incoming phone calls Schedule, confirm, and reschedule patient appointments Verify insurance eligibility and collect co-pays Maintain accurate patient demographics and medical records in the EMR system Coordinate referrals, authorizations, and medical records as needed Assist with patient questions and provide excellent customer service Collaborate with clinical and administrative staff to ensure smooth office workflow Qualifications Previous medical front desk, healthcare receptionist, or patient service experience preferred Experience in a specialty practice or urology setting is a plus Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Proficiency with EMR systems and Microsoft Office High attention to detail and strong organizational skills What We Offer Competitive compensation Stable weekday schedule - no weekends Supportive team environment Opportunity for growth and long-term stability Benefits available Please email resume to mfesinstine@phaxis.com #

PhaxisMindy Pay:

$17.00 - $19.00 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person