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Provider Services Coordinator
Job
Dispatch Health
Full-Time
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50
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Job Description
Company Description DispatchHealth helps reduce avoidable ER visits, hospital admission and skilled nursing facility stays by delivering high-acuity and cost-effective medical care to patients in their homes. A rapidly scaling Denver, Colo., startup, DispatchHealth provides an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient's location of need. Our experienced, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape. DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave. Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology and healthcare delivery company? Are you willing to roll up your sleeves and do what needs to be done? Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients? Our Mission Provide patient-centered care through the power of technology, convenience, and service. Our Vision Transforming healthcare by building a system of care in the home. Our Values - the foundation to our culture Courage to advocate for our patients and each other Innovation to trailblaze a new path for healthcare Integrity to create a respectful and inclusive environment Compassion to provide quality, safe and excellent care Position Summary The Provider Services Coordinator will work to onboard providers and ensure their files are compliant with all state and federal regulations prior to seeing patients and keep their files compliant once they are in the field. Key Responsibilities Complete provider files during onboarding process to meet state and federal requirements Monitor certification and license expiration dates to ensure required items are updated or providers are removed from the schedule when things expire Communicate directly with providers to obtain required elements of files in a timely manner Update necessary systems with data elements required in an accurate and timely way Demonstrate independent judgment and an ability to meet deadlines and maintain professional and effective working relationships with others Monitor and resolve red flags and alerts that show up for providers in the Credentialing System Required Competencies, Skills, and Abilities Strong attention to detail, highly organized and task driven Ability to interact with internal and external customers to drive desired results and outcomes Demonstrated ability to prioritize work to meet goals and timelines Flexible and adaptable to new processes and a fast-paced environment of a rapidly growing company Excellent interpersonal and communication skills Computer competency with Microsoft programs (Outlook, Word, Excel, etc.) and Adobe professional Experience with Credentialing Systems (Echo, Verity, etc.) a plus Passion for redefining healthcare Education and Experience High School Diploma required 1-2 years experience with onboarding providers, and Credentialing and/or Enrollment preferred Experience with multi state healthcare requirements and NCQA preferred Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.