Intake Coordinator/Office Support

Intake Coordinator/Office Support Global Psychotherapy Center of Bethesda Bethesda, MD Job Details Part-time From $30 an hour 17 hours ago Qualifications Spanish English Administrative experience Organizational skills Time management Full Job Description We are seeking a compassionate, organized, and detail-oriented Intake Coordinator to join our growing mental health practice team on a part-time basis (15-20 hours per week). The ideal candidate is bilingual in English and Spanish, has experience using SimplePractice, and possesses strong interpersonal and organizational skills. This role serves as the first point of contact for prospective clients and plays an essential role in ensuring a smooth and supportive onboarding experience. Responsibilities Respond to new client inquiries within 24 business hours Monitor and return voicemail messages in a timely and professional manner Manage prospective client onboarding in SimplePractice Upload and maintain intake documentation and client records Coordinate communication between clinicians and prospective clients Schedule 15-minute consultations and intake appointments Review clinician availability and assist with caseload matching Send intake forms, welcome emails, and client communications Conduct insurance benefits verification Collaborate with the billing team regarding insurance, benefits, and client account coordination Manage waitlists and follow-up communications with prospective clients Ensure all administrative actions are documented appropriately Support a welcoming, responsive, and client-centered intake experience In-Office Support Responsibilities Maintain shared office spaces and ensure they remain welcoming and organized Refill and monitor coffee/tea station, water cooler, and snacks Ensure basic office supplies are stocked Qualifications Experience with SimplePractice preferred Bilingual in English and Spanish strongly preferred Strong written and verbal communication skills Excellent organizational and time management abilities Ability to handle sensitive and confidential information professionally Comfortable working independently and collaboratively Experience in mental health, healthcare administration, or client coordination preferred

Schedule Part-time:

15-20 hours per week Hybrid/in-person availability Flexible scheduling available

Pay:

From $30.00 per hour

Work Location:

Hybrid remote in Bethesda, MD 20814