Patient Account Representative

Overview Responsible for managing patient billing, insurance claims, and account resolution to ensure accurate and timely reimbursement. This is a remote position. Responsibilities Call and status outstanding claims with third party payors.

• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

. Data Entry of all payments and account adjustments in a timely and accurate manner . Reconciliation of cash log each week at a minimum This is a Remote Position Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent required.
• Three or more years' prior admissions and or collections experience in a hospital setting required.
• Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Not applicable We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

GBHNE