Patient Account Representative

Job Summary We are seeking a highly organized and tech-savvy Patient Accounting Representative for a high-priority, on-site backfill position in Hawaii. This role is responsible for processing insurance claims, medical disability billing, and collection activities. You will act as a primary representative to ensure maximum reimbursement while maintaining compliance with all state and federal regulations. Top 3

Core Responsibilities Insurance Collections & Denials:

Take ownership of delinquent accounts, research denials, and execute follow-up actions.

Information Management:

Review, audit, and process medical records and physician notes to ensure billing accuracy.

Insurance Trend Reporting:

Monitor and report on carrier trends to improve internal processing efficiency. What You'll Do Audit and summarize data from patient medical records and provider notes. Prepare invoices and service charge letters using CPT-4 and ICD-9 coding. Communicate daily with insurance carriers, doctors, and patients to resolve billing discrepancies. Maintain the HPMS computer system and a tickler system to monitor promised payments. Perform "skip tracing" on returned mail to update demographics for rebilling. Analyze delinquent accounts to determine collectability and prepare monthly write-off reports.

Qualifications Minimum Requirements:

Residency:

Must currently reside in the State of Hawaii (Firm requirement).

Education:

High School Diploma or equivalent.

Experience:

1+ year of experience in medical collections or insurance claims processing.

Technical Skills:

Proficiency in Microsoft Outlook and Office .

Preferred Qualifications:

Education:

Associate's Degree in a related field or Certified Medical Biller .

Technical Knowledge:

Experience with Epic and Change Healthcare systems.

Industry Expertise:

2+ years of healthcare collections experience; knowledge of medical terminology and 10-key by touch. ATR International Benefits As an ATR contractor, you are eligible for a comprehensive benefits package designed to support your health and financial well-being: Medical, Dental, and Vision coverage plans. Health Savings Account (HSA) eligibility. 401(k) Retirement Plan (Eligibility usually begins after 12 months of service). Company-Sponsored Life Insurance and Short-Term Disability. Voluntary Supplemental Plans (Accident, Critical Illness, Whole Life). Sick Pay (as per state/local regulations). Note to

Applicants:

This is a 3-month contract position. There is a potential for extension based on business needs, though conversion to permanent status is not expected at this time. Remote work is not available for this role. IND2

Pay:

$20.45 - $24.83 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance Application Question(s): If selected, what is the earliest date you could start this position? Please provide 2-3 time slots (day/time) this week when you are available for a brief 10-minute introductory call.

Work Authorization:

What is your current status (U.S. Citizen, Green Card holder, or EAD)? If you hold an EAD, please clarify the specific type (e.g., GC-EAD, H4-EAD, OPT/STEM-EAD). The compensation for this role is strictly within the range of $20.45 - $24.83 per hour (W2). If you are comfortable proceeding within this firm budget, please state your preferred hourly rate. Ability to

Commute:

Wailuku, HI 96793 (Required)

Work Location:

In person