Patient Sales Representative

Patient Sales Representative - at

Reform Movement Chiropractic, Annapolis MD Location:

Remote, must work Eastern Time Zone hours

Schedule:

Full-time or Part-time with willingness to transition to Full-time, Monday through Friday Reports to: Leadership Team About the Role Turn Your Passion for Sales, Communication, and Helping People Into a Career With Purpose Are you someone who thrives on meaningful conversations, builds trust quickly, and knows how to help people take action? Do you enjoy leading conversations on the phone, handling objections with confidence, and helping people make decisions that genuinely improve their lives? Reform Movement Chiropractic (RMC) is hiring a Patient Sales Representative to serve as the first real point of contact for prospective patients. This role is ideal for someone who can connect quickly, guide conversations with confidence, and help the right people take the next step toward getting help. In this role, you will speak with prospective patients who have responded to our marketing, called the office, or otherwise shown interest in working with RMC. Your job is to understand what they are dealing with, determine whether we are the right fit, address questions or objections when needed, and help qualified people book and attend a discovery visit. We are looking for someone who is confident on the phone, coachable, organized, and motivated by helping people make confident decisions for themselves. We are not interested in getting people through the door just to make a sale. We care deeply about helping the right people make the right decision. Your role will be essential in determining who we can help, who we cannot, and how each person's experience with RMC begins. This is not a passive admin or scheduling role. It is a sales role with structure, coaching, accountability, and real opportunity for growth. At RMC, you will receive ongoing training, feedback, and support to improve your communication, objection handling, and conversion skills over time.

About Reform Movement Chiropractic:

What We're Building at RMC Reform Movement Chiropractic was built on a simple belief: active adults deserve better than the traditional chiropractic and physical therapy models. We opened our first brick-and-mortar location in Annapolis, MD in 2024, and since then we have expanded our community presence through monthly workshops, community events and are excited to grow our team. Our mission is to disrupt the way healthcare is delivered for active adults by building a clinic designed for people who want more than passive treatment. They want answers. They want a clear plan. They want to build real strength and capacity so they can stay active for decades. We are also building a company where ambitious people can grow. At RMC, sales training, marketing education, and leadership development are part of the path. We are building a team of clinicians, operators, and builders who want to be part of something meaningful and help scale it throughout the Annapolis area. If you want to grow your skills, do work that matters, and be part of a company with real momentum and a clear future, we would love to meet you. As a Patient Sales Representative at RMC, you are often the first real conversation a prospective patient has with our company. Your ability to connect, lead the conversation, and help the right people take the next step directly impacts how many lives we are able to change. Mission of the Role To convert interested leads into qualified, booked, and attended discovery visits so more of the right people get the help they need and our clinical team spends time with patients who are serious about solving their problem. What You Will Be Responsible For Respond quickly to inbound leads from paid ads, referrals, social media, website forms, and inbound phone calls Answer the clinic phone line during working hours and confidently guide conversations with prospective patients Conduct discovery calls with prospective patients to understand their goals, limitations, concerns, and whether RMC is the right fit Schedule qualified leads into discovery visits Follow up with leads who have expressed interest but have not yet scheduled Call and confirm upcoming discovery visits to reduce no-shows Follow up with prospective patients who cancel or miss a discovery visit or consult in order to uncover unresolved objections and recover the opportunity when appropriate Support sales-related outbound outreach tied to current offers, promotions, workshops, and reactivation efforts Maintain complete and accurate records in CRM, Google Sheets, communication logs, and EHR so leads are properly documented and moved through the process Follow company scripts, follow-up processes, and lead qualification standards while continuing to make conversations sound natural and human Participate in weekly internal RMC sales training, external sales training through our business coaching group, and remote role play sessions with fellow coaching group members to improve communication, objection handling, and booking conversion. Collaborate with the team to improve scripts, messaging, and conversion processes Who This Role Is For This role is a strong fit for someone who: Loves talking to people and building trust quickly Is comfortable leading conversations instead of passively reacting to them Has strong sales instincts and enjoys helping people make decisions Can handle objections without getting flustered Is organized and detail-oriented Learns quickly and takes coaching well Wants accountability, feedback, and a clear path for growth Wants a career, not a dead-end job Is excited by being part of a growing company with a massive mission Skills and Experience We Are Looking For Strong verbal communication skills Confidence on the phone Strong written communication skills for texts, follow-up, and DMs Ability to stay organized across multiple conversations and follow-up points Comfort using CRM systems and digital tools High attention to detail Ability to work independently in a remote setting Strongly preferred: experience in consultative sales, inside sales, membership sales, or other customer-facing roles where success depended on building rapport, following up with leads, handling objections, and helping people move forward with a buying decision Relevant backgrounds may include gym membership sales, wellness or healthcare sales, patient intake with a conversion component, inside sales, or similar customer-facing roles that relied on phone conversations Experience with GoHighLevel or similar CRM systems is a plus What Makes This Role Different At RMC you will receive ongoing sales training and coaching. You will get better at communication, objection handling, and conversion. You will learn how sales, marketing, and patient experience work together inside a growing healthcare company. We believe growth should be built into the role. For the right person, this position can grow into larger opportunities in sales, marketing, operations, and leadership as the company expands.

Pay:

$18.00 - $24.00 per hour

Benefits:

Paid training Work from home Gym membership reimbursement

Experience:

Sales:

1 year Application Question(s): Why does this role stand out to you? Why do you believe you would be a strong fit for RMC?

Work Location:

Remote Pay:

$18.00 - $24.00 per hour

Benefits:

Paid training Work from home

Work Location:

Hybrid remote in Annapolis, MD 21401