Patient Support Services Team Member

Southdale ObGyn, a division of Premier ObGyn of Minnesota, is currently seeking a Patient Services Support Representative . The Patient Services Support Representative provides exceptional care for our patients and guests by offering them professional service while creating a memorable patient experience.

Job Duties and Responsibilities:

Answer phones in a professional and timely manner, transferring calls or taking messages when appropriate. Schedule new and follow-up patient appointments. Ensure patient demographic information is correct. As a member of the patient services team, actively supports the clinical care staff in the care of the patient. Escalate patient issues to the Patient Services Supervisor as needed. Act as back-up for the front desk if necessary: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients by verifying and updating necessary information in the medical record and computer.

Education/Experience Requirements:

High School diploma or GED required Prefer one-year experience working at front desk or call center/customer service Experience in the healthcare field working as a medical receptionist is highly preferred

Knowledge/Skills/Abilities:

Flexible and adaptable to meet changing needs of patients and clinic Knowledge of HIPAA and other rules and regulations in the healthcare industry Must be organized and dependable with excellent patient service skills High level of professionalism and teamwork abilities Excellent written and verbal communication skills This full-time position with excellent benefits package that includes medical, dental, and vision coverage, and a 401k plan with company match. Premier ObGyn of Minnesota is an

Equal Opportunity Employer Job Type:

Full-time Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Medical Specialty:

Ob/Gyn Ability to

Commute:

Minneapolis, MN 55435 (Required) Ability to

Relocate:

Minneapolis, MN 55435: Relocate before starting work (Required)

Work Location:

Hybrid remote in Minneapolis, MN 55435