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Job Description
Maliheh Free Clinic is seeking a professional, organized, and customer-focused Patient Access Representative to join our remote healthcare support team. This is a fully remote work-from-home position responsible for helping patients navigate scheduling, registration, communication, and coordination of healthcare services.
Compensation:
$30.00-$40.00 per hour, depending on experience and qualifications.
Employment Type:
Full-Time /
Part-Time Key Responsibilities:
Schedule, confirm, and coordinate patient appointments Assist patients with registration and intake processes Respond to patient inquiries via phone, email, and other communication channels Verify and update patient demographic information Maintain accurate patient records and documentation Coordinate communication between patients and healthcare providers Support telehealth scheduling and patient follow-up activities Process appointment cancellations, rescheduling requests, and referrals Perform data entry and administrative support tasks Maintain HIPAA compliance and patient confidentiality at all times
Qualifications:
Excellent communication and customer service skills Strong organizational and multitasking abilities Attention to detail and accuracy Proficiency with computers and Microsoft Office applications Ability to work independently in a remote environment Previous healthcare, patient services, administrative, scheduling, or customer service experience preferred
Benefits:
100% Remote Work-from-Home Opportunity Paid Training and Onboarding Flexible Scheduling Options Professional Development Opportunities Supportive Team Environment We are seeking dependable, detail-oriented professionals who are passionate about providing an excellent patient experience and supporting healthcare operations in a remote setting.