Medical Office Specialist

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Duties & Responsibilities Greets incoming patients and visitors in a friendly and professional manner. Registers patients into the computer system for each encounter by obtaining accurate demographic and insurance information. Verifies insurance benefits and eligibility using insurance verification software and/or payer websites. Verifies the identity of all patients. Initiates upfront collections advising patients of any co-pay, deductible and deposit amounts. Provides necessary information to self-pay patients, including self-pay discounts, payment plans and referring to Office Manager/Supervisor and/or the Billing Office as needed. Ensures appropriate forms are signed and, if applicable, scanned into the electronic health record (EHR) in a timely and accurate manner. Maintains proficient knowledge of scanning and indexing information for the patient record. Courteously and quickly answers incoming phone calls and routes to the appropriate person or creates a detailed message in the EHR for practice staff. Appropriately uses telephone and intercom system. Adheres to the policy that direct patient care should not be interrupted unless absolutely necessary. Education/ Qualifications Required High school graduate or possess GED Good interpersonal and communication skills General office skills, including typing, use of computers and everyday job performance. Preferred Efficiency in using internet/email, EHR and data entry Medical office experience preferred Medical terminology and insurance experience Benefits• Medical Insurance & Wellness Offerings. Compensation, Retirement & Financial Planning. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits •Varied benefits packages are available for positions with a 0.6 FTE or higher.