Patient Counselor

Located in the heart of Anderson, South Carolina , AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Register/admit patients in the hospital system. Obtain signatures for required documents and scan into electronic record. Verify insurance benefits for admissions and initiate authorization/precertification as required for both admissions and OP registrations. Identify any co-pays or deductibles and initiate up-front collections process. Work Bed-Control room. Duties & Responsibilities Ensure a patient has a valid Outpatient order or admit reservation. Register/admit patient by obtaining accurate demographic and insurance information. Have appropriate forms signed and scan into electronic medical record (HPF/HBF).

Distribute appropriate information to patients:

HIPPA privacy information, Admission packet, etc. Place ID band on all patients after confirming hospital identifiers: patient name and date of birth. Direct patient to appropriate department/nursing unit or arrange transport as required. Verify insurance benefits and eligibility on all admissions by checking: Medicare CWF, Medicaid web sites, Recondo, private payer web sites and/or VRU, etc. Identify any co-pays, deductibles and out-of-pocket amounts. Initiate up -front cash collections for both Inpatient and Outpatient accounts. Assist self-paying patients by identifying programs they may qualify for including Medical Assistance, Medicare disability, Crime Victims, etc. Refer to hospital financial counselors as needed. Initiate precertification for admissions by entering information into the Insurance carrier web site or notifying them via telephone. For outpatients, verify precertification has been completed by checking AS400 or Tempus. Contact UM precept nurse or insurance company directly when needed. Qualifications High school diploma or GED. Basic general office skills. Good interpersonal and communication skills. Preferred Qualifications Computer experience including data entry, internet use. Medical terminology and prior insurance experience. Benefits • Medical Insurance & Wellness Offerings. Compensation, Retirement & Financial Planning. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits •Varied benefits packages are available for positions with a 0.6 FTE or higher.