Copy of Patient Service Representative

Copy of Patient Service Representative Tea, SD Job Details 19 hours ago Qualifications Collaborate with healthcare professionals Patient flow optimization Insurance verification Electronic health records (EHR) management Phone communication Payment processing Intake Maintaining patient confidentiality Greeting customers High school diploma or GED Medical administrative support Medical records Patient interaction Productivity software Managing patient records Care coordination Communication skills Health education and counseling Entry level Client interaction via phone calls

Full Job Description Description:

Patient Service Representative - Registration We are seeking a dedicated and compassionate Patient Services Representative to join our healthcare team. This vital role involves ensuring a positive experience for patients from the moment they contact our facility through their visit and follow-up care. If you are organized, empathetic, and committed to providing excellent customer service, we encourage you to apply.

Key Responsibilities:

Greet patients warmly and assist them with check-in and check-out procedures Collect and verify patient information, insurance details, and medical histories Respond to patient inquiries via phone, email, or in person, providing accurate information and support Coordinate with medical staff to ensure smooth patient flow and timely care delivery Maintain accurate and confidential patient records in compliance with privacy regulations Assist with billing and payment processing as needed Support patient education and provide guidance on healthcare services and procedures Join our team and be part of a supportive, patient-centered organization committed to delivering exceptional healthcare experiences. We offer opportunities for growth, ongoing training, and a collaborative work environment dedicated to making a difference in patients' lives.

Requirements:

High school diploma or equivalent; additional healthcare or administrative training preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in electronic health records (EHR) systems and Microsoft Office Suite Ability to handle sensitive information with confidentiality and professionalism Compassionate attitude and strong customer service orientation Ability to work effectively in a fast-paced healthcare environment