Front Desk/Patient Service Rep

Front Desk/Patient Service Rep University Physicians' Association - 2.9 Knoxville, TN Job Details Full-time 20 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Phone communication Client interaction via phone calls

Full Job Description Description:

University Physicians Association is seeking qualified applicants for a full-time Front Desk/Patient Service Rep for a busy medical office located within the University of Tennessee Medical Center. This person will assist with check-in/check-out as well as being cross trained for office phones and general clerical duties. Job duties include Greet patients in friendly and timely manner Requires good phone etiquette and customer service skills Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain spreadsheets with patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning, faxing, documenting into electronic health record Other duties as assigned Schedule Full-time Monday-Friday, 8:00 AM - 4:30 PM No evenings or weekends Why Join UPA? We value our team members and are proud to offer a comprehensive benefits package , including: Generous PTO, Paid Holidays and Sick Leave Medical, Dental, and Vision Insurance Short-Term & Long-Term Disability Life Insurance 401(k) with company match and immediate vesting And more!

Requirements:

Must have at least 6-months to 1-year of previous medical office experience.