Patient Service Representative

Patient Service Representative Eyecare Plus - 2.8 Murfreesboro, TN Job Details Full-time $30,000 - $35,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Life insurance Qualifications Computer operation Customer service Computer literacy Medical scheduling Administrative experience High school diploma or GED Medical administrative support Clinical data entry Computer skills Patient interaction Clerical experience Medical terminology Technical Proficiency Quality data entry Customer data entry Full Job Description About Eyecare Plus Since 1993, Eyecare Plus has remained Middle Tennessee's largest doctor-owned eyecare provider. With 6 locations and a long-standing reputation for excellence, we pride ourselves on delivering professional, high-quality vision care. We are currently seeking a people-oriented professional with strong communication skills to join our growing team. The Role As the Patient Coordinator , you are the face of our practice. You will be responsible for creating a welcoming environment, ensuring a seamless check-in process, and managing the administrative flow of the office. This role is ideal for a proactive individual who excels at multitasking and enjoys providing top-tier patient service.

Essential Functions Patient Concierge:

Greet patients warmly upon arrival, manage the sign-in process, and assist with all necessary intake paperwork.

Insurance & Records:

Verify patient insurance coverage and accurately update patient records within our office software.

Communication:

Handle high-volume phone lines, schedule appointments, and communicate professionally with both patients and co-workers.

Administrative Support:

Perform general data entry, various receptionist duties, and other tasks as assigned to support the practice.

Operational Excellence:

Maintain a clean, professional work area and work collaboratively as a team to ensure the best possible patient experience.

Requirements Experience:

Previous receptionist experience is a plus, but not required. A background in patient care is highly valued.

Technical Skills:

Proficiency in basic computer operations and data entry.

Professionalism:

Must maintain a professional appearance and demeanor at all times.

Availability:

Saturdays are required.

Compliance:

Ability to pass a standard background check.

Compensation & Benefits Salary:

$30,000.00 - $35,000.00 per year (includes commission opportunities).

Health:

Medical, Dental, and Vision insurance available.

Retirement:

401k plan.

Job Type:

Full-time Pay:

$30,000.00 - $35,000.00 per year

Benefits:

401(k) Employee discount Health insurance Life insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person